👋 Hi, I’m Neil Rossetter — and I treat your travel like it’s my own.
I’ve always had a thing for travel. But I also have a bit of an obsession with getting more out of every booking — whether that means a better suite, early check-in, or a journey that just flows effortlessly.
It’s never about cutting corners — it’s about adding value, easing stress, and using every tool and contact I have to make travel smoother. I treat every trip like it’s for someone I care about — and I genuinely love doing it.
🚘 From private service to trusted travel advisor
Before launching Neil Rossetter Travel Services, I spent over 20 years running a high-trust ground transport business — coordinating time-critical journeys for pilots, flight crews, and VIP clients. It was a role that demanded precision, discretion, and sharp logistical judgement.
I looked after people like Gaz Coombes, Katie Price, Peter Andre, and players from Brighton & Hove Albion. Expectations were high — and that taught me what true service really looks like.
🏖️ A rooftop realisation in Barcelona
It was a friend’s birthday break in Barcelona — and he just happens to have three decades of experience arranging high-end travel. We spent hours by the rooftop pool, talking about how the industry really works: the behind-the-scenes negotiations, the supplier networks, and the difference trusted relationships make.
That conversation lit a spark. Not long after, I enrolled in the IATA Travel & Tourism Foundation Diploma, followed by the advanced Consultant Diploma, and trained on the Galileo GDS platform used by airlines and professional agents.
🎓 Credentials, partnerships and what they mean for you
I gained experience with Travel-PA and Holiday Elite before choosing to partner with Simplexity Travel Management — a leading luxury and corporate travel firm. This gives me access to full financial protection (ABTA, ATOL, IATA, CLIA) while offering the freedom and personal service my clients expect.
I’m also a proud Virtuoso travel advisor, giving you insider access to the world’s most prestigious travel network. That means:
- Room upgrades (often confirmed in advance)
- Daily breakfast, resort credits, and spa perks
- Early check-in and late checkout
- Exclusive access to VIP experiences and global contacts
💼 Who I work with
My clients tend to be:
- Busy professionals who know what they want but don’t have time to arrange it
- Pilots and flight crew who need reliability and flexibility
- Couples, families, and solo travellers who value ease, trust, and personal service
What they get:
- One point of contact: me
- Concierge-style service with discretion
- Hand-picked options that respect your time and preferences
- VIP perks and insider access through Virtuoso
- Global connections with hotel GMs, concierges, and fixers
🛟 When it really matters
An extended family were set to fly to Barcelona when, just days before departure, a seven-year-old boy broke his leg and couldn’t travel by air.
Instead of cancelling, I found a way. I persuaded Jet2 to allow his sister — just nine years old — to fly solo, accompanied by her aunt on a separate booking. Meanwhile, I rebooked the injured boy and his mum on a 37-hour journey via coach, ferry, and train — ensuring they joined the holiday after all.
It took determination and hours of coordination — but it worked. That’s what makes the difference.
💬 What people say
Most clients come to me either curious or stressed. After working with me, they say things like:
- “You listened.”
- “You made it stress-free.”
- “You thought of things I’d never have considered.”
That’s exactly what I aim for — every time.
😄 The Neil factor
Clients describe me as:
- Friendly and approachable
- Calm under pressure (even when they’re not)
- Relentless when it comes to solving problems
- Occasionally guilty of bad dad jokes (fair warning)
But most of all, they say I made their travel feel simple, easy, and personal.
📩 Let’s talk travel
If you’re looking for a travel advisor who listens, gets things done without fuss, and brings you insightful options and exclusive perks — I’d love to help.
Whether it’s a one-off trip, a multi-stop itinerary, or a long-term partnership, you’ll get personal service, global reach, and high-touch attention every step of the way.