👋 Hi, I’m Neil Rossetter — and I treat your travel like it’s my own.
I’ve always had a thing for travel. But I also have an unusual passion for getting more out of every booking — whether that’s unlocking a better suite, securing early check-in, or orchestrating a journey that just runs smoother.
It’s not about cutting corners — it’s about adding value, creating ease, and using every tool and contact available to make travel better. I treat every itinerary as if I’m planning it for myself or someone I care about — and I genuinely love doing it.
🚘 From private service to trusted travel advisor
Before launching Neil Rossetter Travel Services, I spent over two decades running a high-trust ground transport business — coordinating time-critical movements for pilots, flight crews, and high-profile clients. It was a role that demanded precision, discretion, and excellent logistical judgement.
That included looking after clients like Gaz Coombes, Katie Price, Peter Andre, and players from Brighton & Hove Albion. The expectations were high — and it taught me what true service means.
🏖️ A rooftop realisation in Barcelona
It was a friend’s birthday break in Barcelona — and he just happens to have three decades of experience arranging high-end travel. We spent hours by the rooftop pool, talking about how the industry really works: the behind-the-scenes negotiations, the supplier networks, and the difference trusted relationships make.
That conversation lit a spark. Not long after, I enrolled in the IATA Travel & Tourism Foundation Diploma, followed by the more advanced Consultant Diploma, training on the Galileo GDS platform used by airlines and professional agents.
🎓 Credentials, partnerships and what they mean for you
I gained experience with Travel-PA and Holiday Elite before choosing to partner with Simplexity Travel Management — a leading luxury and corporate travel firm. This gives me access to full financial protection (ABTA, ATOL, IATA, CLIA) while allowing me to offer the freedom and personal touch my clients expect.
I’m also a proud Virtuoso travel advisor, offering insider access to the world’s most prestigious travel network. That means:
- Room upgrades (often confirmed in advance)
- Daily breakfast, resort credits, and spa perks
- Early check-in and late checkout
- Exclusive access to VIP experiences and global contacts
💼 Who I work with
My clients tend to be:
- Busy professionals who know what they want but don’t have time to arrange it
- Pilots and flight crew who need reliability and flexibility
- Couples, families, and solo travellers who value ease, trust, and personal service
What they get:
- One point of contact: me
- Concierge-style service with discretion
- Hand-picked options that respect your time and preferences
- VIP perks and insider access through Virtuoso
- Global connections with hotel GMs, concierges, and fixers
🛟 When it really matters
An extended family were set to fly to Barcelona when, days before departure, a seven-year-old boy broke his leg and could no longer fly.
Instead of cancelling, I found a way. I persuaded Jet2 to allow his sister — just nine years old — to fly solo, accompanied by her aunt on a separate booking. Meanwhile, I rebooked the injured boy and his mum on a 37-hour journey via coach, ferry, and train — ensuring they joined the family holiday after all.
It took determination and hours of coordination — but it worked. And that’s what makes the difference.
💬 What people say
Most clients come to me either curious or stressed. After working with me, they say things like:
- “You listened.”
- “You made it stress-free.”
- “You thought of things I’d never have considered.”
That’s exactly what I aim for — every time.
😄 The Neil factor
Clients describe me as:
- Friendly and approachable
- Calm under pressure (even when they’re not)
- Relentless when it comes to solving problems
- Occasionally guilty of bad dad jokes (fair warning)
But most of all, they say I made their travel feel simple, easy, and personal.
📩 Let’s talk travel
If you’re looking for a travel advisor who listens, gets things done without fuss, and brings you insightful options and exclusive perks — I’d love to help.
Whether it’s a one-off trip, a multi-stop itinerary, or a long-term partnership, you’ll get personal service, global reach, and high-touch attention every step of the way.